Shipping Policy
Processing Time All orders are processed within 24 to 48 hours of purchase (excluding weekends and holidays). You will receive a tracking number via email once your order has been shipped.
Shipping Methods & Delivery Times We ship to Australia, United States, Canada, New Zealand, United Kingdom, and United Arab Emirates using DHL eCommerce, USPS, or ePacket depending on your location and the fastest available service.
Typical delivery timeframes:
- Australia: 12-35 business days
- United States: 12-35 business days
- Canada: 13-35 business days
- New Zealand: 12-34 business days
- United Kingdom: 12-35 business days
- United Arab Emirates: 15-34 business days
Please note that delivery times are estimates and may vary due to customs processing, postal delays, or other factors beyond our control.
Shipping Costs We offer FREE SHIPPING on all orders priced AUD$16 and over to our supported countries. Orders less than $16 will have shipping calculated at the checkout.
Order Tracking All orders include tracking numbers so you can monitor your package every step of the way. You will receive tracking information via email once your order ships.
Customs & Import Duties International orders may be subject to customs fees, import duties, and taxes imposed by your country. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us immediately at ayayay4069@gmail.com with your order number and we will work to resolve the issue.
Contact Us For shipping inquiries, please email us at ayayay4069@gmail.com or call +61 421 731 709
