Small and can barely pick anything up

Claw machine is so adorable my daughter is going to love it. Arrived in good time and nothing broken.

It doesnt pick the toys up even with a single layer ive tried putting more and i tried just a few pieces

It looks nothing like the picture or description. When i opened the package, it was super tiny. Your website says it's regular priced at $80 with $60 off but it's not even worth 20 dollars that i paid for it. Extremely cheaply made and the claw isn't even strong at all for different items that i put in it. The part where you put the product when you are actually able to put the prize through it's not high enough and you cannot fill it to the top with products. Your video shows that you can use a wireless controller and that is not the case. Your video also shows that you can add products to the top as a display and there is nothing. I do not recommend this product to anyone. Such a bad experience for a first-time buyer. This is actually worse than temu and that's saying a lot.

The child likes it.
Why is there a screw next to it?